The second-hand marketplace Users Share Frustration About Sizing Changes
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The popular resale platform has updated its size classifications for women's and children's clothes but did not contact every member regarding the update.
Online Platforms Reaction
Countless users and merchants are posting online claiming that product pages now present a different size category versus the original listing due to the recalibration.
The platform stated the revised method more closely matches other platforms.
They have suggested members to examine their items and manually change the size when needed, causing user dissatisfaction.
Measurement Approach Modifications
Earlier, the sizing featured one number and one letter, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size was previously a 12 but currently displays as UK 16-18.
Shopper Experiences
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, explained products she uploaded featuring size 14 markings were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Necessary Adjustments
Another shopper, from Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential after experiencing income reduction," she stated.
Marketplace Information
The app has more than 100 million shoppers, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: previously, the platform withdrew an update to its shipping options following member complaints.
